Double the Difference Price Guarantee
We are aware that you have options when it comes to buying promotional products. Price is one of the biggest factors that will determine your decision. Our goal is to provide the lowest possible price on the web for everything we sell. We double guarantee that we give out the lowest quotes! If you find a lower price for the same item specification, order size and delivery time within a month after placing an order, we will match it and pay you double the difference in price.
On Time Delivery Every Time
We understand that deadlines are part of business and we are experts in helping you meet that deadline or a special event. If we are given an in-hand date, we guarantee to deliver your product on time. We will work with you each step of the way to select the best rush option or proper expedited delivery method in order to deliver the products in time for your event.
100% Quality Control
We take great pride in providing the best products on the market. If you are not fully satisfied with the product, we will look into the issue and work hard to find a product to your liking of better quality. Our quality control process ensures that every product we sell has been specifically chosen by our product specialists for its durability, quality and effectiveness for a promotional campaign.
If your product is not printed to your exact specifications, we will reprint the order or work with you in every step of the way to ensure a satisfactory result. Furthermore, because we strive to reach 100% satisfaction, if you provide us with the wrong artwork, then we will happily reprint the order with a large discounted price.
FREE Art Services
When we say free art services, we mean it! There are no catches or tricks; all art preparation is absolutely free. If you are not sure what you would like to print, or need modification to your current design, we will be happy to do it for you. Imprinting the right design results in a beautiful product and makes our customers happy. If your artwork requires special attention or it is a more detailed design, all we ask is that you give us extra time to redraw or redesign your logo. We will not stop until you are completely satisfied with your imprint. We offer unlimited revisions and digital proofs. Nothing gets imprinted until you approve your artwork. We provide worry free shopping from start to finish.
NO Setup Charges for Exact Re-Orders
We value your business and want to build a strong lasting business relationship. That is the reason we do not believe in charging our clients any setup charges for re-orders. We keep your artwork and screens on file for up to 2 years and as long as you imprint the same design on the same item, all setup charges will be waived. Please contact customer service to place your re-order.
Exceptional Customer Service
Whether you are giving us a call or simply sending an email to request information, you will always experience prompt professional service — guaranteed. Many companies provide service with no enthusiasm and are simply not willing to go the extra mile to assist you with your needs. Our customer service approach is above and beyond the ordinary. We provide knowledgeable and extremely friendly service. We believe that service with a smile can extend over the phone or online. If you experience service that doesn't meet your expectations, please do not hesitate to drop us an email or ask for a manager. We strive for 100% customer satisfaction and if the customer service representative does not meet our standards of excellence, we will make sure it will never happen again.
Absolutely NO Markup on Shipping
We are in business to help your business and we know that many companies offer low prices on their product but later surprise their customers with elevated shipping costs. To us that approach is bad business. We strive to deliver the best products and the lowest rates with true shipping costs. You pay the exact UPS or FedEx rates. Heavier items might have extra minimal packaging fees per box. We will not surprise you with shipping costs. Please feel free to contact customer service prior to placing your order for an estimated shipping quote. Please note if a close in-hand date must be met then expedited shipping may be used, in which case we will present all cost and options for you before the products ship out.